Dance Connection Policies
2016-17 Dance Connection Classes

All classes operate on an ongoing basis for the duration of the registration season.

A non-refundable registration fee is payable at the time of registration.

Payments: After the initial online registration and online payment has been made, cash or checks are accepted, payable to Dance Connection. We have a very fair policy regarding our payment for tuition and subsequent assessment of late fees. Payments are due on the first of each calendar month. There is no late fee assessed until after 10th of the month. Any account unpaid after the tenth of the month will have late charges assessed for $5.00. Balances delinquent for more than one month will assess a penalty of 10% of the total monthly tuition or $5.00, whichever is greater. The quality of our facility and faculty depends upon a system of mutual respect and cooperation. We understand that anyone may make a late payment from time to time, but please be respectful of our late fee policy and when applicable, graciously include your late fee in your next payment. Tuition will not be adjusted due to absence or vacation.

Payments may be made in person at the main L5 studio, by mail or online. You may also view your account history, edit your family, student, or payment information, and register for a class. You will only be able to drop a class on the same day you register. Returned check fee is $25.00.

Cash or checks are accepted, payable to Dance Connection.

Make-up Classes: In the event of vacation or illness, make-up classes may be taken in any other appropriate class at your convenience within the same season. Register for a make-up class online at no charge. To schedule a make-up class log on to your dance connection account and choose "Request a Make Up Class." The calendar in each month will vary depending upon which day you have your class. Some months you may have 2 or 3 classes, others 4 or 5, and the tuition will vary accordingly. If your class day happens to fall on a Dance Connection Holiday you are not billed for that day. Make-up classes may only be scheduled for illness or holidays which are not listed or recognized by Dance Connection. Please make up any missed class within one month of your absence if possible; no credit will be given for missed classes.

Cancellations: If for any reason you decide to discontinue your classes, you are not obligated to pay for the balance of the school year. We require a two week written notice to drop a class. This may be by email to: info@danceconnectionpaloalto.com. During this two week notice period, tuition is due and payable. Therefore, to drop at the end of a calendar month, we will need a written notice received on or before two weeks prior to the last class of that month. Otherwise, tuition will extend into the following month. Notices will be calculated by email date, post mark, or studio delivery notice date. After midnight on the day you register, you must contact the office to initiate a drop or class change at: info@danceconnectionpaloalto.com.

Dropping a Class online: Although it is possible to add a class through the online registration process, any dropping of classes, even in the event of a class change must be initiated via the DC office. You will only be able to drop a class online on the same day of registration, until midnight EST. Please see Cancellations for drop policies.

Refunds: Registration fees are non-refundable. Refunds will be issued if a class is closed or cancelled by Dance Connection. Tuition is non-refundable, and any refund issues are at the sole discretion of Dance Connection.

View Dance Connection Policies and Waiver

Schedule is subject to change.